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Computer & Service

We are your IT Services & Computer Repair Company in Richmond, VA and surrounding areas. We provide on-site computer repair in Richmond, VA and the surrounding areas, or if you prefer, you can deliver your computer to us. An alternate computer repair solution (when physical presence is not necessary) we provide to our clients is our remote access support.
Even if your Richmond office deals with a regular independent consultant or maintains an in-house IT staff that can handle the majority of network issues, Progent's Microsoft and Cisco certified consultants can provide a convenient and transparent remote expansion of your local resources for situations when your regular IT support personnel either lack the bandwidth or the knowledge to resolve unexpected system emergencies or especially complex integration problems.

Whether you are a business owner or manager looking to upgrade your team with technology training, or an individual looking to advance your career in IT, New Horizons Richmond has a complete selection of technology, applications, and business skills training.
Progent's Microsoft Premier engineers have provided remote support to companies in every state in the U.S. (See testimonials from Progent's customers) In addition, Progent offers the consultation services Computer of Cisco CCIE-qualified engineers to handle challenging networking issues, plus the services of CISSP-certified cybersecurity experts to handle high-level security architecture and troubleshooting issues.

Progent's Help Desk consulting expertise can guide you in creating an effective new Help Desk or revamping your existing one, evaluating or enhancing Help Desk Call Center software to address the particular demands of your corporation, or adding temporary phone support staff to reinforce your existing Help Desk Call Center group to deal with unusually busy situations such as software transitions, mass updates, or rolling out new business software.
With hundreds of businesses in Charlottesville and Central Virginia, our client list is long, local, and growing. With years of experience, we provide expertise, valuable insight and responsiveness so that our clients are able to fully focus on their own businesses.
As an Apple Authorized Service Provider, our locations serve as a drop-off point for iPhone depot repairs. Our fixed pricing for IT Management Services, Managed Network Services or Computer Technical Support allows for easy budgeting of IT consulting and computer support, turning it into a known constant rather than an unknown variable cost each month.

If you are not satisfied with a specific service that was provided to you by you are not required to pay for the billed time incurred for that specific service. Our real-time computer network monitoring includes reporting, and pre-emptive hardware and software maintenance.
Technology Support: The Technology Support team provides support of computers, phones, iPads, printers, and software. CAI's capabilities in intelligent automation, legacy application support, agile development and IT service management address today's demands and allow us to orchestrate tailor-made solutions to meet your IT and business goals.
3. New clients of must sign a client business agreement before the first service request is performed. Information technology demands on small to medium businesses have grown in both cost and complexity. By teaching clients to deal with technical issues that are within their scope, Progent is able to focus on delivering high-value services where Progent has little competition.

Our clients are able to focus on growing their business by allocating resources with the right skill set and knowing that SELTEK delivers all of their technology needs with innovative and superior service. Archer Integration provides a Complete Technology Solution for Your Business Needs.
SELTEK offers a broad range of technology services to businesses large and small. Virus Protection for Business and Individual systems - is designed to prevent viruses, worms and Trojan horses from getting onto a computer as well as remove any malicious software code that has already infected a computer.

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